Dealer News – October 2024

This final-form regulation is intended to improve, enhance, and update the unfair or deceptive acts or practices regulations governing the automotive industry.

Achieving a high level of customer satisfaction requires that every department within the dealership understands and supports the F&I process.

Pennsylvania Attorney General Michelle Henry announced the filing of a lawsuit against New Jersey business for the alleged unlicensed sale of used automobiles in Pennsylvania.

The Pennsylvania General Assembly is in a race to complete its current two-year session before November 30, as any unpassed bills will expire and need to be reintroduced next year. The House's legislative schedule was delayed until late September/early October due to special elections needed to fill two vacant Democrat seats, which will impact the chamber's majority balance. With only nine voting days in the House and twelve in the Senate this fall, the Assembly must focus on key issues such as managing abandoned vehicles, preventing catalytic converter theft, and expediting junk vehicle titling.

Experts discuss recent incidents and how dealers can protect their businesses. “This is a huge wake-up call for everyone in our industry,” dealership consultant Todd Caputo says. “You have to have a playbook or manual to open up when something like this occurs.”