Gene Daughtry

Gene Daughtry

I do on site training for Auto Master Systems. I provide consulting for BHPH and LHPH operations. I provide Service Operations training. I do procedure writing for Independent Auto Dealerships.

05
December
2025

You Should Get Out and Hunt Inventory

You Should Get Out and Hunt Inventory

To boost your Buy Here Pay Here or Lease Here Pay Here dealership's success, get hands-on with inventory by attending auctions and inspecting vehicles in person. It pays off - better evaluations mean better deals, leading to higher profits and smoother operations!

Categories: Dealer News Stories

31
July
2025

Keep Everybody on Track

Keep Everybody on Track

COVID has transformed hiring dynamics, leaving dealership owners grappling with employee commitment. Discover strategies to re-engage teams and enhance performance in collections and sales.

Categories: Dealer News Stories

08
July
2025

Why Create In-House Financing

Why Create In-House Financing

Unlock new revenue streams by embracing Buy Here, Pay Here (BHPH) or Lease Here, Pay Here (LHPH) operations. Capitalize on bad credit customers, improve cash flow, and create a valuable portfolio, all while enhancing your dealership's overall profitability and growth potential.

Categories: Dealer News Stories

30
April
2025

Collections - The Gorilla in the Room

Collections - The Gorilla in the Room

Transform your collections process! Implement proven strategies to reduce delinquency rates and empower your team. Don't let fear hold you back—unlock your potential for success today!

Categories: Dealer News Stories

31
March
2025

How WE Handled Sales in BHPH

How WE Handled Sales in BHPH

Uncover the secrets to automotive sales success in this insider's guide. Explore effective strategies that propelled performance across multiple states, including unique commission structures, thorough application processing, and the power of personal referrals. Learn how to motivate sales teams, maximize customer interactions, and consistently achieve sales goals while maintaining integrity in every deal.

Categories: Dealer News Stories

01
January
2025

People, People, People

People, People, People

The Buy Here Pay Here (BHPH) industry has evolved since the 1960s, addressing challenges for customers financing vehicle purchases. It has shifted from personal interactions to a technology-driven model with online sales and automation. However, the need for strong human relationships remains crucial, as automation can impact customer engagement and sales.

Categories: Dealer News Stories

06
March
2025

Dependencies in Your Dealership

Dependencies in Your Dealership

Emphasizing the importance of coordination between sales and collections. When teams are disjointed, it leads to inefficiency and financial struggles. All staff, from inventory buyers to salespeople, must adopt procedures that support successful collections, focusing on collecting payments rather than just selling cars.

Categories: Dealer News Stories

04
December
2024

Coaching Your Team

Coaching Your Team

Dealership owners and managers often struggle with turnover and performance issues due to a lack of structured, consistent training and oversight, leading to a need for daily coaching and clear metrics to reinforce goals and build habits.

Categories: Dealer News Stories

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