Bill Elizondo
Bill brings over 30 years of experience, recently serving as a Senior 20 Group Moderator and Consultant for the National Independent Automobile Dealers Association. In that role, he frequently trained dealers and their staff on their operations, focusing on sales, collections, and leadership. Bill also worked for and with some of the largest auto and financial businesses, including over 15 years with CAR Financial Services, where he developed and built operations in several states. He was the Director of Collections Practices and Review for America’s Car Mart until he was promoted to Vice-President of Operations, managing 29 dealerships with over 10,000 accounts and $85+ million in receivables and 200 Associates. He also served as Director of Sales, Strategic Growth and Development for Superior Auto.
30
April
2025
Unlocking Your Success: How to Create a Desktop Scoreboard to Drive Productivity
Staying successful in a busy world can be easier by identifying specific actions that lead to your goals and integrating them into a fun routine. This approach helps you set realistic targets and track your progress, making it simpler to achieve your objectives, whether it’s boosting sales, improving workflow, or enhancing customer connections.
04
December
2024
The Holiday Season: Balancing Empathy and Responsibility for a Successful Customer Relationship
The holiday season can be financially tough for buy here, pay here (BHPH) customers, making it essential for dealership staff to balance empathy with accountability. By understanding customers' challenges and offering support, dealerships can strengthen trust and build lasting relationships that benefit both the business and the lives of their clients.
