Get Ready For Compliance Unleased: Don't Bet The Business

I want to let everyone know about a tremendous opportunity to learn and grow your businesses. The Compliance Unleashed Conference is being held in conjunction with the BHPH United Summit and the LHPH Capital Conference, and takes place April 19th-21st at Caesars Palace in Las Vegas. It is our eighth year putting on this important event, once again we will be tackling urgent issues and providing our attendees with action items they can implement the very next day.

I spend a good part of the year identifying the most pressing topics our audience faces and searching for the best presenters, my goal being to give our attendees immersive knowledge in a short period of time. I want to call attention to three sessions in particular that I’m excited about because of their crucial importance to this audience:

First, in our Keynote presentation, entitled IT DID HAPPEN TO ME, two dealers will join me in exploring their real life experiences responding to an investigation and going toe-to-toe with regulators. We’ll discuss the thought process and strategy involved, the time it takes away from the business, the dedication of resources, and of course, the expense involved.

There’s never been another session like this. For those of you that think you are too small to get into trouble, that rely on the fact that you haven’t had issues before, or who have adopted the “hope is my strategy” approach, this presentation is for you. We’re going to take a deep dive into what it's like to be under the regulatory microscope. Our speakers will take you through the sleepless nights, the unforeseen impact on staff, and what they wish they’d done differently. This is going to be a candid glimpse into what it’s like to be in the regulatory crosshairs and attendees will leave with an understanding of steps to take to avoid this predicament or be in a better position to withstand it.

The second session I want to mention is UNDERSTANDING THE RISKS AND BENEFITS OF ARBITRATION. I’ve become alarmed over the lack of industry knowledge when it comes to this subject. In my conversations with dealers and my following of dealer social media groups, I often find that they don’t have familiarity with the subject. Many don’t know why they’ve either chosen to use or not use arbitration agreements and don’t understand the risks their business is taking. This is the class that’s going to clear all of that up. We’ll explore the costs, the benefits, and the practical implications. We’ll address why some lawyers dislike the arbitration process while other experts think arbitration agreements are one of the most important steps in an overall risk mitigation strategy. Simply put, you can’t afford to miss this presentation.

The last session I want to highlight is THE WEAPONIZATION OF AI: HOW CONSUMERS ARE USING IT TO ATTACK DEALERS. In the past several months it's become obvious to me that AI has become a lot more sophisticated in its understanding of car sales and finance and consumers are using it aggressively in filing regulatory complaints and bringing actions in court and through arbitration. In this class we’re going to teach how to combat these tactics and level the playing field.

In addition to these great classes, we’ve got classes on the current regulatory and litigation landscape, collection strategies to avoid trouble, and how to build an impactful compliance management program that will shield your business from risk. We’ve brought in leading experts like Shaun Petersen of Buckeye Risk, Maggie Pugesek of C&M Coaching, Travis Ross of Auto Collect Solutions, and Melinda Farthing of EZ Auto Sales.

By attending one conference, you get access to all three events, which means attendees have over 50 classes to choose from that focus on sales, collections, advertising, service issues, and more. This is 360 degree learning. BHPH United seeks out the best dealers in the industry to present these sessions and it truly is an unrivaled opportunity. The registration fee for one person is $599, and additional attendees from the same business receive a rate of $299. The room block at Caesars Palace is a bargain, and airfare and travel discounts are available. Go to BHPHUnited.com or ComplianceUnleashed. com to learn more.

Make it a point to join us in April. This is a great opportunity for dealers to get solutions that they can put into effect the very next day. Please reach out to me at This email address is being protected from spambots. You need JavaScript enabled to view it. if I can answer any questions.