20 Groups Sales Manager and Moderator, NIADA
John is an accomplished automotive industry professional and educator with more than two decades of experience in dealership operations, consulting, and leadership development. As NIADA’s 20 Group Sales Manager and Moderator, he leads high-impact peer group sessions for both Retail and Buy Here Pay Here (BHPH) dealers that drive profitability, operational excellence, and strategic growth.
A Certified Master Dealer program instructor, John combines deep industry knowledge with advanced skills in data analysis, market competitiveness, and leadership facilitation. His career spans leadership roles in sales, marketing, compliance, and business development, including guiding SaaS startups, managing multi-store dealership operations, and spearheading compliance initiatives.
John holds a Bachelor’s degree in Business Administration, a Master’s degree in Global Studies from the University of North Carolina at Greensboro, and is currently a Doctor of Education candidate in Organizational Leadership at the University of North Carolina at Chapel Hill. He has also earned certifications in Management Consulting from Emory University’s Goizueta Business School and in Digital Marketing & E-Commerce from Google. Known for fostering collaboration, building consensus, and implementing data-driven solutions, John is dedicated to helping dealers overcome challenges, seize opportunities, and achieve measurable results.
Breakout Session Presenter
90 Days to a New Dealership
Come learn the four basic steps to transform your dealership – assess, change, implement and evaluate. Successful dealers implement processes, gain buy-in from stakeholders, and change cultures to ensure the implementation is permanent. This workshop will teach you what to do in 90 days to build a culture of excellence.
Why NIADA?
The National Independent Automobile Dealers Association (NIADA) has advanced independent automobile dealers since 1946 through advocacy, education and promotion. Membership provides a multitude of opportunities and resources to enhance professional skills and maximize profitability. Simply leveraged, it’s a small investment that yields massive returns. Join the tens of thousands of independent car dealers who are capitalizing on the advantages of membership.
