The costs of failing to prepare for cyberattacks can be staggering and can include economic damages, reputational risk, and regulatory and legal scrutiny.
NIADA dealer members, more than 80 percent who employ less than 10 employees, will be faced with considerable costs from the rule, including professional fees from attorneys and IT personnel and recordkeeping storage.
Here’s our monthly article on selected legal developments we think might interest the auto sales, finance, and leasing world. This month, the developments involve the U.S. Department of Justice, Consumer Financial Protection Bureau (CFPB), and Federal Trade Commission (FTC). As usual, our article features the “Case(s) of the Month” and our “Compliance Tip.” Note that this column does not offer legal advice. Always check with your lawyer to learn how what we report might apply to you or if you have questions.
Former used-car manager Doug Hadden tells of a dealer who sold a new vehicle to a consumer, bought it back for the same price two years later at the height of vehicle demand – and within hours resold it on his used-car lot.
While the goal of cybersecurity is to shut down data breaches and other cyber threats before they happen, the reality is you’d still be responsible for any sensitive information stolen in the event of a cyberattack.
In today's competitive auto industry, customer education is more than just a value-added service; it's a strategic imperative that can significantly differentiate a dealership and enhance customer loyalty.
From December 2021 to December 2022, reported thefts rose by 50% in cities like Atlanta, Georgia, and El Paso, Texas, while it tripled in Dayton, Ohio. In 2022 alone, more than one million cars were stolen. That’s about two vehicles stolen every minute.
With fraud losses growing rapidly it begs the question: Exactly who should address the issue? The dealer? Lender? Technology service provider? The answer is most likely all of the above.